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Check out our answers to the most frequently asked questions.
Check if the metal connector is dirty, try to wipe it softly with dry cloth, paperclip or paper towels. (sweat or humidity may also lead to disconnection )
2.Please have the battery case fully charged at the beginning without putting the earbuds in.
·Swap the left and right earbuds to charge for a try.
·Put the left one in the right side of the case, so does the right earphone, which is put in the left side of the case.
·Confirm whether it’s the issue of battery case after operating steps above.
3.Reset could solve many problems occurred.
Long press L or R earbud to adjust the volume while playing music.
R earbud Volume +
L earbud Volume -
The volume adjustment is not available when it's connected to a TV and computer.
Here are some methods for your reference.
·Download a Bluetooth receiver to connect(in the computer settings)
·Kindly check if your computer’s Bluetooth version supports Bluetooth 5.0
The TOZO HT2 offers adaptive hybrid active noise cancelling, 40mm dynamic driver units, Hi-Res Audio Certification, and 3-MIC ENC call noise cancelling.
The TOZO Open Buds feature an innovative biaxial rotation design for customizable comfort and an open-ear design that allows you to stay aware of your surroundings.
The 14.2mm large dynamic driver units deliver clear, high-quality sound with powerful bass.
The TOZO OpenReal features an open-ear design, air conduction technology, Bluetooth 5.3, dual-mic ENC for call noise cancellation, and 16.2mm dynamic drivers for clear and powerful sound.
The 16.2mm dynamic drivers provide beautiful sound with clear highs and powerful bass.
The TOZO OpenEgo features an open-ear design for comfort, air conduction technology for clear music, Bluetooth 5.3 for a stable connection, dual-mic DNS for call noise cancellation, and 16.2mm dynamic drivers for high-quality sound.
They feature dual-mic DNS (Digital Noise Suppression) technology for clear calls by minimizing background noise.
The TOZO PA2 offers immersive stereo sound, three EQ modes, 25-hour playtime, IPX8 waterproofing, and Bluetooth calling.
Yes, this watch is waterproof and suitable for everyday use, but it is recommended to avoid prolonged immersion in water.
